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Ignite the Power of Clarifying Conversations


Wednesday, August 27, 2014

Tired of completing work only to learn that your efforts were off target?  Do you often feel misunderstood or unheard? 

In a perfect world communication would be effortless; I speak, you hear and follow through to perfection.  You speak, I listen and get what you mean.

Unfortunately, it’s rarely that simple!  We waste energy feeling frustrated over misunderstandings that could be avoided and burn through time working on projects with unclear objectives. 

In this webinar Kirsten reveals proven strategies to ignite clarity in your communication.

You will learn:

  • The Common Communication Pitfalls to Avoid
  • Words that Water Down Your Message
  • 3 Key Communication Strategies to Ignite Clarity
  • The Proven Formula to Generate Team Follow Through

Listen to Kirsten's latest Podcast

Presented by:
Kirsten E. Ross, MHRLR, SPHR

Kirsten Ross is a transformational speaker.Her workshops and keynote addresses are rich with proven strategies that can be implemented immediately to enact change in life and work.   Her insightful approach has helped them gain clarity, defeat employee drama and generate engaged teams that work well and produce more. 
She has worked with passionate leaders in privately held companies, family businesses and non-profits for more than 20 years.  She is CEO of Focus Forward Coaching, LLC, a leading coaching and culture correction firm.

She has authored two leadership books “Defeat the Drama” and “From People Problems to Productivity” and is the host of the “Defeat the Drama” Podcast.  She has also been featured as an expert for media such as: NBC Nightly News, Fox 2 News, National Public Radio and for publications such as Entrepreneur Magazine, Working Mother Magazine and Crains.  

Find her website at

Defeat the Drama Podcast:




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